please allow 1-7 days for your order to arrive.
please allow 1-14 days for your order to arrive.
we are not responsible for any customs/DUTIES that may apply.
any unused, unopened products can be returned up to 14 days of receipt for a refund.
ALL custom work is final sale unless flawed (ie. name misspelled). If you have a concern about your custom piece please email email@example.com.
shipping fees are not refundable.
please email firstname.lastname@example.org to request a return/refund/exchange.
QUICK NOTE ABOUT INSURANCE
for insurance purposes, please send photos of any damages before requesting a return/refund. If you receive an item that was damaged during shipping, please send me photos of the damage and I can file an insurance claim and get you a replacement immediately.